Frequently Asked Questions

The team at Peter Kate is always here to help make your shopping experience a breeze. Read these answers to commonly asked questions, and if you don’t find your query, don’t hesitate to contact us anytime (or chat with us using the app in the bottom right corner).

Our Purchasing/Shipping/Return Policies

We offer free shipping on every purchase of $150 or more. Local delivery, in store pickup and curbside pickup, are always free.

Yes. We sell gift cards here. Please keep in mind that gift cards purchased online can only be used for online shopping and in store purchased gift cards can only be used for in store shopping.

We strive to ensure you are 100% satisfied with your order. You can find our full refund and return policy here

1. Within 7 days of receipt: refund offered in original form of payment

2. Within 8-14 days: store credit 

3. Within 15 days+ of receipt: final sale

4. Sale items, masks, and Jewelry not returnable

All items are fulfilled within 1-2 business days of order and shipped via UPS or Fedex.

You can receive 15% off on all of our luxury women’s clothing, accessories, jewelry, shoes, and home decor if you sign up for our newsletter, plus you’ll be the first to hear about any sales, special offers, and new arrivals.

Yes, we offer expedited shipping for a flat rate of $10. For all economy shipping orders we ship primarily USPS for expedited shipping we ship exclusively Fed Ex & UPS. If interested in expedited shipping, please call the store before or directly after you place your order (302 656 7463). Our sales associates will be happy to help ship your items out ASAP!

Unfortunatly you can not redeem points online but you will recieve points from all online purchases. If you would like to redeem points please call the store and we can ring you up over the phone 302 656 7463.

Our Collection

Twenty years ago, we opened in Wilmington, Delaware as a luxury shoe store. After our tremendous success, we’ve since grown into a thriving department store that sells the finest apparel and accessories for women of all ages. Read more about us here.

Any woman, whether they’re a young teenager or well into their golden years, can enjoy the classic styles available at Peter Kate. Our clothes are comfortable and fashionable for women of all personalities and backgrounds.

You can’t go wrong with a luxury handbag or a stunning piece of jewelry as a phenomenal gift for any woman. 

If you’re not sure about apparel sizes or style preferences, shop our gifts and home decor collection. We also offer gifts for him!

All of our brands are very carefully selected by our fashionistas at Peter Kate. We personally select each item that comes into our store based on our knowledge, expertise, and trends.

Our brick and mortar location is in Wilmington, Delaware. Our address is:

Peter Kate, 2303 Concord Pike

Wilmington, DE 19803, United States

We’re open 10-6 Eastern Monday through Friday, 10-5 Eastern on Saturdays, and 12-4 Eastern on Sundays.